The data controller responsible for your personal information is:

We collect personal information in the following ways:

A. Information You Provide Directly

• Contact & Inquiry Forms: Name, company name, email address, phone number, city/country, product requirement details, and any message or attachment you submit via our website inquiry form or email.
• Order & Business Transactions: Billing address, shipping address, GSTIN, PAN, bank details (for refunds), company registration details, and product specifications.
• Correspondence: Emails, WhatsApp messages, or letters sent to us, including technical drawings, documents, and attachments.
• Newsletter / Updates Subscription: Email address if you opt in to receive our product updates or technical bulletins.

B. Information Collected Automatically

• Usage Data: IP address, browser type, operating system, referring URL, pages visited, time spent on pages, and date/time of visit — collected via standard web server logs and analytics tools.
• Cookies: Small text files placed on your device to improve website functionality, remember preferences, and analyse traffic. See Section 8 for our full Cookies Policy.
• Device Information: Device type, screen resolution, and browser version for optimising the website experience.

C. Information from Third Parties

• Business contact details obtained via trade directories, industry events, referrals, or B2B platforms where you have made your information available publicly in a professional capacity.

We use the personal information we collect for the following purposes:

We will not use your personal information for any purpose other than those described above without your prior consent.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Logistics & Courier Partners: We share your name, delivery address, and contact number with our courier and freight partners solely for the purpose of delivering your order.
• Payment Processors & Banks: Financial information is shared with our banking partners (Axis Bank Ltd.) only as necessary to process payments and refunds.
• Legal & Regulatory Authorities: We may disclose your information where required by law, court order, government regulation, or in response to a valid request from a regulatory authority (e.g., GST authorities, customs, export control).
• Professional Advisors: Accountants, auditors, and legal counsel who are bound by professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom we share personal data are required to handle it in accordance with applicable law and our confidentiality requirements.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

• Customer & Transaction Records: Retained for a minimum of 8 years from the date of the last transaction, as required by Indian tax and commercial law (GST Act, Companies Act).
• Inquiry / Pre-Sales Data: Retained for up to 3 years from the date of the last contact or inquiry, after which it is securely deleted.
• Marketing Contact Data: Retained until you withdraw consent or opt out of communications.
• Website Usage & Analytics Data: Anonymised or aggregated after 26 months. Raw server log data is retained for up to 12 months.
• Technical Drawings & Specifications: Retained for the duration of the commercial relationship and for up to 5 years after the last order, after which they are securely destroyed.

When data is no longer required, it is deleted from our systems or securely anonymised so it can no longer be linked to an individual.

We implement appropriate technical and organisational measures to protect your personal information against accidental loss, unauthorised access, disclosure, alteration, or destruction.

• Our website uses SSL/TLS encryption (HTTPS) to protect data transmitted between your browser and our servers.
• Access to personal data is restricted to authorised personnel on a need-to-know basis.
• Physical records containing personal information are stored securely with access controls.
• We regularly review and update our security practices to address new threats.
• In the event of a personal data breach that is likely to affect your rights, we will notify you and/or the relevant authorities as required by applicable law, without undue delay.

While we take all reasonable steps to protect your data, no transmission over the internet or electronic storage method is 100% secure. We cannot guarantee absolute security.

Subject to applicable Indian law and other relevant regulations, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us at skytechfab22@gmail.com with the subject line "Privacy Request". We will respond within 30 days. We may need to verify your identity before processing your request.

Please note that certain rights are subject to exemptions under applicable law, including where we are required to retain data for legal or regulatory compliance.

Our website uses cookies to improve your browsing experience and to analyse website traffic. Cookies are small text files stored on your device by your browser.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website. To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout.

Our website may contain links to third-party websites, social media platforms, or external resources. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external websites you visit.

• We are not responsible for the privacy practices, content, or security of third-party websites linked from our site.
• If you contact us via social media platforms (WhatsApp, LinkedIn, etc.), your information will also be subject to those platforms' respective privacy policies.
• Our website may use embedded content (e.g., Google Maps for our factory location). These services may collect data independently as governed by their own privacy policies.

Skytech Ultrafab is based in India. If you are contacting us from outside India, please be aware that your personal information will be transferred to and processed in India, where data protection laws may differ from those in your country.

• For export customers in the Middle East, Africa, Europe, Asia, and the Americas: your contact and order data will be stored on servers located in India.
• We implement appropriate safeguards — including contractual protections with logistics and payment partners — when transferring data internationally.
• By submitting an inquiry or placing an order, international customers consent to this transfer and processing.

Our website and services are intended for business-to-business (B2B) use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately at skytechfab22@gmail.com.

We may send you product updates, new catalogue announcements, technical bulletins, or industry news if:

• You have opted in to receive such communications at the time of inquiry or order, or
• You are an existing customer and the communication relates to similar products or services to those you have previously purchased (soft opt-in).

You can opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email we send.
• Emailing us at skytechfab22@gmail.com with the subject line "Unsubscribe".
• Calling us at +91 98251 20871.

Opting out of marketing communications will not affect transactional messages related to orders you have placed.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the way we operate our business. The updated policy will be posted on www.skytechfab.com with a revised "Last Updated" date.

• For material changes that significantly affect how we process your personal data, we will notify existing customers via email where we hold a valid email address.
• Continued use of our website or services after the effective date of any change constitutes your acceptance of the revised policy.
• We recommend checking this page periodically to stay informed of any updates.

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of India, including but not limited to the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (as applicable).

Any disputes arising from or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts at Vapi / Valsad, Gujarat, India.

For any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Privacy contact: